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USA | PA | ALLEGHENY COUNTY | PITTSBURGH | 15219 :HACP - Pittsburgh City Housing Authority - PA

The Housing Authority of the City of Pittsburgh seeks proposals from persons or organizations qualified to provide Answering Services Authority Wide.

(. . . ) limited to: utility companies, emergency responders, elevator service provider, and all HACP employees identified for on call purposes.
(. . . ) to the Answering Service Phone Number b Number of Calls Answered by Each Agent c Average Time to Answer Wait Time in the Queue d Number of Missed Calls Caller Dropped the call e Average Duration of Answered Calls22 HACP Should Receive a Minimum o (. . . )
11 Staffed to handle the volume of calls generally received by HACP during the peak call times.
Documents

USA | TN | DAVIDSON COUNTY | NASHVILLE | 37243 :STATE OF TENNESSEE DEPARTMENT OF GENERAL SERVICES - TN

Maintenance and Support for State Owned Sex Offender Registry and Drug Offender Registry

(. . . ) for questions, comments, defects, objections, or any other matter requiring clarification or correction collectively called questions and comments.
(. . . ) all service requests by State and contains updates to the requests as to where the request falls within 2 **** RFP a queue or resolution date of the request.
Documents

USA | TN | DAVIDSON COUNTY | NASHVILLE | 37243-11 :DEPARTMENT OF TRANSPORTATION-TN

Maintenance and Support for State Owned Sex Offender Registry and Drug Offender Registry

(. . . ) for questions, comments, defects, objections, or any other matter requiring clarification or correction collectively called questions and comments.
(. . . ) all service requests by State and contains updates to the requests as to where the request falls within 2 **** RFP a queue or resolution date of the request.
Documents

USA | PA | DAUPHIN COUNTY:Pennsylvania State Police - PA

Law Enforcement Cad Rms Mct System - The Commonwealth Of Pennsylvania Commonwealth Issues This Request For Information Rfi To Solicit Information That Will Be Used To Assist With The Development Of A Solicitation For Law Enforcement Computer Aided Dispatch Cad Records Management System Rms Mobile Computer Terminal Mct System Which May Be Released By The Commonwealth In The Future Specifically This Request Seeks Information From Which The Commonwealth Can Formulate Specifications And Requirements Realistic T

Specifically, this request seeks information from which the Commonwealth can formulate specifications and requirements, realistic ti (. . . )
, how long has the report been assigned, how long has it existed in various queuesstatuses, etc.
In 2024, PSP dispatched approximately 4, 600 calls for service per day.
Documents

USA | RI:University of Rhode Island - RI

Renovation of 210 Flagg Road - Facilities Group Space - Renovation of 210 Flagg Road - Facilities Group Space

(. . . ) THE WORK OF THIS CONTRACT The Contractor shall fully execute the Work described in the Contract Documents, except as specifically indicated in the Contract Documents to be the responsibility of others.
Sort new subsequent events by type and log into queues for display by emergency user selection.
Documents

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Call

Center

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Contact

Center

Biddings - Procurement Opportunities

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Crm

Biddings - Procurement Opportunities

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Ivr

Biddings - Procurement Opportunities

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Pbx

Biddings - Procurement Opportunities

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Predictive

Dialer

Biddings - Procurement Opportunities

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Voice

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