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90% recommendation, based on survey until 10/17/2024 with 780 real users.

USA | TN | DAVIDSON COUNTY | NASHVILLE | 37243 :STATE OF TENNESSEE DEPARTMENT OF GENERAL SERVICES - TN

Voluntary, Fully Insured Dental Health Maintenance Organization Prepaid Provider Dental Insurance Program UPDATED

In addition, the Contractors call center shall adopt caller identification for outgoing calls.
(. . . ) for questions, comments, defects, objections, or any other matter requiring clarification or correction collectively called questions and comments.
Describe how the quality of member service calls is measured, reported and used to enhance the member 3 experience.

USA | TN | DAVIDSON COUNTY | NASHVILLE | 37243-11 :DEPARTMENT OF TRANSPORTATION-TN

10/17/2024

In addition, the Contractors call center shall adopt caller identification for outgoing calls.
(. . . ) for questions, comments, defects, objections, or any other matter requiring clarification or correction collectively called questions and comments.
Describe how the quality of member service calls is measured, reported and used to enhance the member 3 experience.
IA02 **** - Call Center Limited Source Justification FAR Part 8 - Control Number: Knox- 2024- 43 JUN 2023 Justification Review Document for Limited Source Justification - FAR Part 8 Program/Equipment: ABC- C Call Center SaaS Solution Authority: FAR ****- 6( a)( 1)( i)( B): Only one source is ca

The system includes the ability to route/record all incoming/outgoing calls to CHRA call center agents existing phones ( analog, Voice over Internet Protocol and cellular devices).
CHRA agents utilize the contact center solution to process client calls to the ABC system.

USA | CA | SANTA BARBARA COUNTY | GUADALUPE | 93434 :Guadalupe City Hall - CA

2024- 04 Pioneer Lift Station Bid Documents

Provide suitable lugs on neutral bus for each outgoing feeder required.
Attention toprospective bidders is called to Section 2, Proposal Requirements and Conditions, within the Contract Documents, for full direction as to bidding an (. . . )
Interlibrary Loan Service - This Sources Sought Notice is for information and planning purposes only and shall not be construed as a solicitation or as an obligation on the part of the National Library of Medicine ( NLM). The purpose of this Sources Sought No

(. . . ) chapters, and other published resources and delivering these to requesting institutions via electronic means; processing outgoing and incoming physical loans in NLM s integrated library system; packing, preparing, and shipping items requested by (. . . )
(. . . ) with bibliographical information pertinent to requests; retrieving and scanning materials that are not available electronically; providing support to federal staff in filling requests from electronic materials; and responding to requests from cust (. . . )
No collect calls will be accepted.

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Reviews from real users

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“Ease/clarity of information.
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“Easy to find the bids.
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“I receive objective information about the bids.
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“Very practical and the information is provided in a timely manner.
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